What to send
Send editorial questions about the reading-room content, the format glossary, the platform review schedule, the responsible-play desk, and the audit ledger. The desk answers every message within two working days.
What not to send here
Do not send account-specific questions, deposit or withdrawal questions, verification requests, or bonus-claim questions. Those go to the platform's customer-care desk from the account menu.
The contact routes
The desk reads messages from the contact form on this site, from the editorial email listed in the customer-care page, and from the platform's account menu. The desk does not maintain a phone line. The desk does not run live chat.
